We believe in our products.

We know diving into new tech for your four legged friends can be a little daunting, but have no fear! We stand behind our products and want to make sure every training collar we sell meets or exceeds our customers' expectations.

  • 30 Day Satisfaction Guarantee

    Hassle-free returns. 30-day window from ship date. Product must be in working condition. Customer pays $20 return shipping and handling fee.

  • 1 Year Warranty

    A replacement product will be provided. Material and workmanship guaranteed. Excludes wear and tear from typical use. Does not cover water exposure on remote or water damage if the collar is submerged, based on Heel's discretion.

  • Made in the USA

    Designed and manufactured in Holland, MI. We have been manufacturing products exclusively in the USA since 1955.