Satisfaction Guarantee
We stand behind our products and want to make sure every training collar we sell meets or exceeds our customers' expectations.
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30 Day Satisfaction Guarantee
Hassle-free returns. 30-day window from ship date. Product must be in working condition. Customer pays $20 return shipping and handling fee.
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1 Year Warranty
A replacement product will be provided. Material and workmanship guaranteed. Excludes wear and tear from typical use. Does not cover water exposure on remote or water damage if the collar is submerged, based on Heel's discretion.